Effective date: 01/06/2023
- Information we collect
We may collect and process certain information when you use the AIVA Extension:
1.2. Non-personal information: We may collect non-personal information that does not directly identify you, including but not limited to:
- Device information: We may collect information about the device you use to access the Extension, such as device model, operating system, and browser type.
- Usage data: We may collect information about how you use the Extension, including the features you interact with, the queries you make, and the content you access.
- Log data: When you use the Extension, we may automatically collect certain information, such as your IP address, browser information, timestamps, and the pages you visit.
- Use of collected information
We may use the collected information for the following purposes:
2.1. To provide and improve the Extension: We use the information to understand how users interact with the Extension, personalize user experience, and enhance the functionality and performance of the Extension.
2.2. To analyze usage patterns: We may analyze the collected information to identify usage patterns, trends, and preferences, which helps us improve the Extension’s features and services.
2.3. To communicate with users: We may use the provided email address to respond to user inquiries, provide support, and send important updates or notifications related to the Extension.
2.4. To ensure compliance and security: We may use the collected information to enforce our terms of service, protect our rights, investigate any potential violations, and prevent fraud or security breaches.
- Data sharing and disclosure
We may share the collected information with third parties in the following circumstances:
3.1. Service providers: We may engage trusted third-party service providers to assist us in operating and maintaining the Extension, including but not limited to hosting services, analytics providers, and customer support platforms. These service providers will have access to your information solely for the purpose of performing their services and are obligated to keep it confidential.
3.2. Legal requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, enforce our policies, respond to a legal request, or ensure the safety of our users.
- Data retention
- Your rights
You have the right to:
5.1. Access and rectification: You can access and update certain information we hold about you by contacting us using the contact information provided below.
5.2. Data portability: You have the right to request a copy of the information we hold about you in a structured, machine-readable format.
5.3. Erasure: You can request the erasure of your personal information, and we will make reasonable efforts to fulfill your request unless we have a legitimate reason to retain the information.
We take reasonable measures to protect the collected information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
- Contact us
Last updated: 01/06/2023